FAQ

  1. What kind of printing do you provide?
    We are providing various printing services as requested by customers as long as it does not go against malaysia publication law and infringement law.

  2. How to place order?
    All orders can be made at our service centre. Quotations could be requested through e-mail or at service centre.

  3. What type of paper do you have?
    We provides a wide range of papers for customers. Customers could bring along their paper for printing purpose, but it is subject to the acceptability of printers.

  4. How to place order?
    All orders can be made at our service centre. Quotations could be requested through e-mail or at service centre.

  5. What format do you usually use for printing?
    We accept artwork in (recommended):
    • Adobe Illustrator (.ai)
    • Adobe Acrobat document (.pdf)
    • Adobe Photoshop (.psd)
    • JPEG (.jpg)
    • Microsoft files (.doc/.xls/.ppt/.pub/.mpp)
    Note : Other format subject to software availability

  6. How much DPI should the file be?
    A DPI of 300 is recommended.

  7. Could I get the exact colour I want?
    No. 100% colour accuracy is not presently possible with the current printing technology, the outcome of the colour will differs from the original artwork. Therefore, you could always ask for a colour test print to ensure the colour accuracy.

  8. Could I print fully on the paper?
    In normal course of printing, full page printing is not possible. There is a gap of 0.5cm on each sides for A4 & A3. However, if full page printing is needed, you could still special request for it.

  9. What size should I prepare?
    The size depends on the printing outcome customers want it to be.

  10. Can I require different finishing type?
    Yes you can, we are always ready to fulfil customers' different needs in finishing part.

  11. Is there any delivery service?
    No. But we could help to arrange courier service.

  12. What to do if I am dissatisfied with my order?
    If you are dissatisfied with any products, kindly revert back to the service centre. We will review the products and work out together to meet your expectations.
    Do note that reprint is only available when we fail to meet general expectation on printing outcome. However, we are not liable for errors for typing, image, artwork after proof read.

General Information

  1. Paper size
  2. Business card size

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LOCATION

Jln Datuk Abang Abdul Rahim
Lorong 5A
(Behind Hock Lee)

CONTACT US

Call
+6082 335 575, +6016 88 33 600
+6082 239 622 | Centre Point
+6082 231 224 | Wisma Satok

Email
dataprint.ar5@gmail.com

CONNECT WITH US

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